Frequently Asked Questions

The Invoice and Proof of Delivery (POD) are the standard documents required for payment processing. If any additional documentation is needed based on the shipper or broker requirements, our team will promptly inform you and provide the necessary guidance to ensure a smooth and timely payment process.

It's simple — most owner-operators enter the trucking industry to stay on the road, maximize miles, and increase profitability. However, managing back-office responsibilities such as load searching, rate negotiations, paperwork, emails, and constant phone communication can become time-consuming and reduce operational efficiency.

At Union Freight Logistic, we handle the day-to-day dispatch and administrative operations so carriers can focus on driving and growing their business. From sourcing high-paying freight and negotiating competitive rates to providing consistent communication and operational support, our goal is to keep your trucks moving efficiently while maximizing your revenue.

Yes. We provide complete back-office support services for our carriers, including handling all necessary paperwork and submitting invoices directly to your factoring company on your behalf.

Please note that we do not collect or accept payments for carriers. Once invoices are submitted, your factoring company will process and issue payments directly to you. Our goal is to simplify your administrative workload so you can stay focused on operating your business efficiently.

If a load we offer does not meet your preferences or operational requirements, simply let us know. Our dispatch team will continue searching for suitable freight opportunities until we secure a load that aligns with your schedule, lane preferences, and business needs.

We are committed to providing flexible, driver-focused dispatch support designed to help maximize your efficiency and profitability.

We specialize in professional dispatch services for Dry Van, Flatbed, Step Deck, and Reefer equipment. Our experienced dispatch team is dedicated to securing quality loads, optimizing routes, and ensuring efficient operations for carriers and owner-operators.

If you require dispatch services for additional trailer types or specialized equipment, feel free to contact us. We are committed to providing flexible transportation support and will be happy to assist with your specific operational needs.

We partner with carriers operating a wide range of equipment types, including Dry Van, Flatbed, Reefer, Power Only, Less-Than-Truckload (LTL), and Full Truckload (FTL) services. Our diverse carrier network enables us to provide flexible, reliable, and efficient transportation solutions tailored to meet the unique shipping requirements of our customers.

If you are ready to partner with us, simply complete our carrier onboarding form and submit the required documents. To begin the approval process, carriers must also provide a copy of their active MC Authority confirmation/acceptance document along with all necessary compliance paperwork.

Our onboarding process is designed to be fast, secure, and efficient, helping you get set up and on the road with minimal delays.

Union Freight Logistic simplifies your shipping and transportation needs with reliable, efficient, and customer-focused freight solutions. We provide fast and accurate quotes, real-time shipment tracking, and dependable on-time deliveries to ensure your freight moves smoothly and efficiently every step of the way.

Our commitment is to deliver professional logistics services that help businesses operate with confidence, transparency, and peace of mind.